About us

SHOPPNEER  STORE Services

SHOPPNEER,,, We are pleased to introduce you to the virtual online store

https://www. shoppneer.com

 The store is linked to an iOS and Android application, in addition to the website

www.shoppneer.com  SHOPPNEER  Online Store is a website and application specialized in displaying the products of companies, factories, merchants, jewelry, health and beauty, makeup, perfumes, accessories, restaurants, selling through social media and all kinds of innovative and diverse stores wholesale and retail, as the store and application were designed with ease In terms of demand, purchase, and track demand.

1-  SHOPPNEER  application (customers), download the  SHOPPNEER  application (for customers), fill in the required data, and make sure that the phone number is effective, the confirmation code is sent to the customer's phone number to activate our customer account.

2- The  SHOPPNEER  Merchant application, the  SHOPPNEER  Merchant application (for merchants) is downloaded, the merchant account is activated by our representative, until the merchant is fully explained about the store and the mechanism of work in terms of dealing with the application from downloading products, display and prices, and making promotional and advertising offers and discounts for any product The merchant wishes to announce it, the merchant account will be activated and ready to work in terms of following up the application, receiving orders, and requesting our delivery representative.

3-  SHOPPNEER  Delivery application, the  SHOPPNEER  Delivery application (for delivery) is downloaded, employees of  SHOPPNEER , as they receive special requests through the application, and the delivery employee cannot receive any order from outside the application permanently, as the delivery employee receives through his application the request explaining it The location of the merchant, the location of the customer and the estimated time of arrival, and if there is a very slight delay due to a traffic crisis or any circumstance, God forbid, the delay will be very simple. The merchant and the customer can track the delivery employee through the application and know his location in detail, as the delivery staff are fully aware in all the streets And they have sufficient experience in working and dealing with all circumstances and are committed to deadlines.

4- Entering the store, starting with the customer while he is inside the store and watching offers and discounts or browsing in general. So that dealing with it is in a simplified and comprehensive manner, and after completion, the order is confirmed, and the customer will be provided with acceptance of the order and the stages it is going through from quick and easy procedures by the merchant until the order is delivered to the delivery officer, as the customer can track the delivery officer until he receives orders as quickly as possible. The time and best ways and the safety of the product reaching the customer free of defects or damage.

5- The merchant, the merchant is notified through the application that there is an order, so it is received and prepared. the performance .

 

6- The delivery employee, as he receives the request through the application and performs his work to the fullest and as quickly as possible.

7-  SHOPPNEER ,,, where we are promoting the application and the website to bring the largest number of customers to the store, in order to maintain and increase sales with merchants, and to facilitate customers’ access to their products in one place with ease and safety, as we follow up on orders and the store in general and give advice and guidance to Merchants in terms of making promotional offers and discounts for customers and informing merchants of the general situation in the market and the needs of customers to provide them and display them in the store, and from our side we are  SHOPPNEER , We follow up on complaints and observations from everyone without exception and verify the complaint extensively and appropriate action is taken against the complainant in the event that his mistake is proven. The merchant is to advertise either about a specific commodity or about his store, and this service is distinguished with encouraging fees for merchants, as there are two sections for advertising within the application, which are the distinctive advertisement and the advertisement within the offers and discounts section, which is a section specialized in advertisements of merchants on which encouraging offers are made to customers, For our part, we,  SHOPPNEER , will work hard to spread the application and the website on a large scale within the Hashemite Kingdom of Jordan in terms of subscribing to sponsored ads and all social media, social media and YouTube. Therefore, the store has reached everyone and increased the number of our subscribers and merchants and to facilitate the shopping and buying process for customers. This is in addition to the means of convenience Which we provided to everyone, which is the internal delivery service (for the application only), and from the means of advertising, each subscriber (merchant) at the  SHOPPNEER  Store will be provided with an adhesive brochure placed on the door of the store and contains the store’s website, links to download the application and the QR code for the application, site and QR The code for our joint merchant, and there are many advertising methods for the store.

Can I order over the phone?

At this time, applications can only be submitted on our website and SHOPPNEER application, but the order is sometimes confirmed by phone by the supplier, merchant or the owner of the advertisement by calling him to confirm or inquire about a specific matter.

Will my messages be answered through your social networking sites?

Usually, the support employee responds, as he has full authority to respond to be able to answer all your inquiries.

How can I buy from the site?

The application process is carried out according to the following steps:

1-      Open the application from the mobile phone or enter the store's web page https://shoppneer.com

2- After entering the store, you can take a general tour inside the store to see all the merchants and their products that you want to buy, or you can use the site's search engine to find it.

3- When the search results appear, click on the product you want to access its page.

4- After entering the merchant page and selecting the product, click on Add to cart, where the product will move to your shopping cart.

5- After adding it, go to your shopping cart (small basket-shaped icon next to your search engine and click on View Cart).

6- If you confirm the order, click on complete the order and continue.

7- After completing the order, you will go to the page to fill in your information such as your name, address and phone number, fill it out, and this information is required from you only once when you register in the store, and then click Confirm the order.

8- The customer can also enter the store’s website through the computer and log in, and then you can shop from the store and order the product you want to buy.

 

Are delivery fees charged for each product?

No, delivery fees are charged on the total of your purchases and not on each product.

 

What do I do I forgot my password?

To avoid forgetting the password when registering for the first time on the site, put a check mark inside the box opposite the word “Remember me”, as it enables you to enter the site without entering the password each time, but when you forget:

1-      Go to My Account and click on the Forgot Password button.

2-      Retype your email or phone number, and then click Resend Password.

 

How can I find a product more quickly?

Through the search engine located at the top of the page, where you can search for all the products you want available on the site, a group of similar results will appear to you. Choose the product you want from among them. You can also easily explore the categories on the site.

 

What do I do if I receive a product that I did not order?

We are sorry to hear that you have received a wrong product, please contact us with the following information: your name, your order number, the name of the product, its code and a picture of it to confirm the error and replace it if it is confirmed, as we verify through us the purchase information and match the order issued by the customer with the processing and sending of the order from before the merchant.

 

Can I go to the store and receive the order myself?

Yes, you can receive your order directly from the store without requesting a delivery service, when the customer fills in his orders and purchases and puts them in the basket, and when the purchase is completed, it will be among the services, which is home delivery, or I will go to pick up myself (free).

 

Can I make a subsequent purchase?

Yes, you can complete the purchase you want, and upon completion, you have a choice, which is whether you want to order now or later, and if you choose later, you must specify the day, date and time of receipt.